Frequently asked questions
Answers to the questions we hear most before starting a project
Pricing & payment
How much does a website cost?
It depends on the project type: landing page — from $360, corporate website — from $910, online store — from $1,690, web app — from $2,720. We calculate the exact figure for your task in the on-site calculator or on a short call — no hidden fees.Converted to $ at the Bank of Russia rate on 11/10/2026; payment terms per contract.
What's included in the price?
Design, development, basic SEO setup, responsive layout and testing before launch. Additional services (ads, copywriting, integrations) are discussed separately.
Can we pay in installments?
Yes, the standard scheme is an upfront payment plus payment upon completion of stages. Specific terms are discussed individually.
What's included in the free audit?
We review your current website or ads: loading speed, mobile version, structure and copy, basic SEO setup, analytics and the user's path to a request. You get a list of concrete recommendations — what to fix first. The audit comes with no obligation.
Timelines
What are the timelines?
Landing page — 5–7 business days, corporate website — 10–15 days, online store — 20–30 days, web app — from 30 days. The exact timeline is fixed in the contract once the scope is clear.
What if I need the site very urgently?
An expedited launch is possible for an extra fee — discussed individually depending on scope and the team's current workload.
How we work
How does the work process look?
Discovery → strategy → design → development → testing → launch → support. At every stage you see an intermediate result and approve the next step.
Do I need to prepare the texts and photos myself?
No. We write the copy (our copywriting service) and can source stock images; if you already have brand photos, we'll use those.
Can you redesign an existing site instead of building from scratch?
Yes, we also take on redesigns — keeping what already works while updating the design, speed and usability.
Who will actually work on my project?
The URARTU team: a project manager, a designer and a developer. You always deal with one point of contact, not rotating freelancers.
Guarantees & support
What guarantees do you offer?
A 30-day bug-fix guarantee after launch. All agreements are fixed in the contract before work begins.
Is there post-launch support, and what does it include?
Yes. After launch we offer technical support and further development: bug fixes, updates, small content edits and consultations. The format and scope of support are agreed separately.
Working together
Can we order only ads or SEO without a website?
Yes, we also work with existing websites: setting up ads, SEO and analytics separately from development.
Where are you based, and do you work with other cities and countries?
We're based in Moscow and Yerevan and work remotely across Russia, Armenia and the CIS, as well as with clients from Frankfurt, Paris, London, Milan, New York, San Francisco, Sydney and Shanghai. All communication happens online: calls, messengers, video calls.
What industries do you work with?
Small and mid-sized businesses: beauty salons, auto services, construction and manufacturing companies, law firms, online stores and local businesses.
How fast do you respond to requests from the site?
Usually within 1–2 hours during business hours (Mon–Fri, 10:00–19:00 MSK). Site requests reach us as instant notifications, so replies come quickly.